SMS Terms

SMS Terms & Conditions

Effective date: September 7, 2026

Program name

Kapwa Care caregiver notifications.

Program description

Opted-in caregivers receive safety check-ins and shift notifications from Kapwa Care at the mobile number they provide. Enrollment is voluntary and requires your consent at sign-up.

Message frequency

Message frequency varies by shift schedule; during overnight shifts, opted-in caregivers may receive periodic safety check-in messages.

Message and data rates

Message and data rates may apply.

Help and cancellation

Reply HELP for help, or STOP to cancel at any time. After you reply STOP, you will no longer receive SMS messages from Kapwa Care unless you opt in again.

Carriers

Carriers are not liable for delayed or undelivered messages.

Support

Questions? Email us at hello@kapwa.care.

Privacy

Mobile numbers collected for SMS notifications are used solely by Kapwa Care and are never shared with or sold to third parties for their marketing purposes. For full details, see our Privacy Policy.